Tenants Guide

Our passion for lettings, combined with our approachable, straight-talking and helpful attitude towards our valued clients has established us as one of the most progressive, effective and enjoyable estate agents within North Somerset and Bristol.

You'll find our lettings team well-informed, attentive and friendly, and you'll soon feel reassured that you are in careful hands. If you care as much as we do about pro-activity, blended with integrity, decency, respect and professionalism, then let us find you your next home.

What we require before you move in

  • One calendar month’s rent
  • Deposit equivalent to one and a half months rent
  • Administration fees – (Referencing and agency fee)

Tenants Fees

As of 1st May 2015, our current Lettings fees are:

  • £150.00* For an individual or joint application
  • £100.00* For a guarantor (if required, conditions apply)
  • An upfront administration/agency fee will also be charged - equivalent to 30.0% of your monthly rental amount.*

To discuss any of our charges, please contact our lettings team

(*All Charges INC VAT)


Referencing fee

  • £150 individual or joint application
  • £100 per person thereafter
  • £100 for guarantor (*if required, conditions apply*)
  • £200 Company Let

Agency fee

Equivalent to 30% of the monthly rental amount


New to Lettings

New to Lettings

Our lettings team has recently expanded and its with great delight that we introduce you to Sarah Ferguson, our new Lettings...

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Thank you for the very professional way you carried out the sale of my Mother's property. Your attitude and enthusiasm was greatly appreciated as were the constant updates throughout.

Mr H

Please send all the team my thanks for the successful letting of our Portishead property.

Mr R

A big thank you for all the help with the sale of our property - from the first meeting, through to the sale negotiations and all the guidance with the legal aspects… selling a property...

Ms O

We've been delighted with the professional and personal service we have received from you all - the entire period from your valuation, instruction, advertising, open day, other viewings,...

Mr O

You were pro-active, efficient and professional. As a result we agreed the sale of our house within the required timescale to allow us to be in a strong position to purchase our next home,...

Mr & Mrs W

We found you were easily the most friendly and approachable lettings agent we've come across

Ms I

I can't thank Claire and Jacquie in Lettings enough for their efficiency. They absolutely took the stress away from my situation during troubled times following a house fire and assisted in...

Mr G

No wonder you are award winners!! This is the second time we’ve used you to sell our home - the best in Portishead by a mile; always professional, helpful and a great team who communicate...

Ms W

A  really big THANK YOU for all the extra effort you put in to secure the sale of the flat. Your after sales customer service was excellent! It was a very bumpy road at times but...

Miss L

What a journey - we wouldn't have wanted to go through what we have without you all behind us! Everyone has pushed our cause and given great advice and support when we needed it.  We...

Mr & Mrs H

Thank you Lucy once again for your tenacity in helping us exchange - we really value your professionalism and friendly communication

Mr & Mrs H

Excellent estate agents... extremely conscientious, courteous and surpassed all expectations with the best price achieved.  You went beyond the normal call of duty to sell my property...

Mr W

Thank you for being so brilliant! It's been a pleasure working with you on our property rental - you've taken the stress away from us both with your managed let. Superstars!

Mr & Mrs B

Thank you for everything! Goodman & Lilley Lettings have been a breath of fresh air to deal with in comparison to most other agencies. I'll definitely be recommending your services on the back...

Mr O

A big thank you for all your help with our move. Of all the solicitors and agents involved, Lucy was the one person I was always able to get hold of.  We'll remember the service we...

Mr & Mrs C

Goodman & Lilley were excellent from the moment they came to my property. I got very personal care throughout the process and it truly felt like they were working for me, the seller,...

Mr A

A big thank you to you and all your team at Goodman & Lilley Portishead for doing such a great job selling my Dad’s house.

Mr H

Getting to exchange has been no small task and it has relied entirely on Lucy single-handedly and tenaciously chasing the sale; something she has done at all times with the utmost...

Ms L

‘By far the best agent in Portishead - your enthusiasm and consistent contact was greatly appreciated’

Ms I

Since May we have been dealing with your Portishead Office and would like to say how professional and courteous both Jack and Lucy have been. Throughout this time Lucy has kept us informed at...

Mr & Mrs C

A BIG thank you...We would both like to thank you so much for your help, advice and determination in the sale of our property. You've done an excellent job and we certainly will be recommending...

Mr & Mrs W

It was a real pleasure to have someone who was professional, friendly and honest to deal with, and who kept us informed throughout the whole process, through the sale of our apartment. 

Mr & Mrs W

I think you have all been involved in the sale & onward purchase of our home over the last few months, in some way or another and I just wanted to say a very big thank you for all your hard...

Ms M

Thank you to the entire Goodman & Lilley team for all your help, support and professionalism – your efforts are all very much appreciated.

Ms W

Thank you for all your help and support with the purchase of our new home. We appreciate all your hard work and are very much enjoying having our own place!

Mr F & Miss P

You have been complete stars – without your dedication, we would have been lost. Thank you so much for everything you have done 

Mr & Mrs K

Even at the very end you were still more than happy to get the readings! We were very lucky to have someone keeping us informed along the way - as to how the house presents itself, client...

Mr & Mrs S

I just wanted to drop you a quick email to say that I have registered with every estate agent in Portishead today and I can honestly say that you and your team are the friendliest and most...

Miss F

Now that we are near to completion on the sale of my Mother’s property I thought I would drop you a note to thank you and your team for the friendly approach and exemplary service that we...

Ms H

Goodman & Lilley – Thank you for being so brilliant! We’ll miss speaking with you most days – I’m sure your feelings are quite the opposite – you went above and...

Mr & Mrs C

It was absolutely our pleasure to have you selling our house! You maintain a good blend of professionalism with humour and an upfront approach that we hope you never lose. We're sure it was your...

Mr & Mrs G

I had my property on the market for three months with another agent, Goodman & Lilley agreed a sale within one hour of marketing, well done

Mr H

Thank you so much for your support when selling my home, you were sensitive and kept me informed in all aspects. I would not hesitate to recommend you to anyone choosing an Estate Agent

Mr & Mrs P

Thank you for restoring our faith in Estate Agencies, a first class service

Dr I

As an experienced Landlord, I was impressed with the professionalism and expediency in which Goodman & Lilley carried out the letting of my properties together with the legalities...

Mr P

Thank you to all at Goodman & Lilley for your hard work, you worked brilliantly as a team. I have dealt with a lot of Estate Agents over the years and you are the best company I have come...

Mrs P