Meet the Team

Richard Goodman

Director

Starting his career as a Negotiator for a national corporate estate agency in Taunton, Richard proudly holds near on seventeen years of industry experience. Head hunted by a fellow national agency for a Senior Sales Negotiator role, Richard quickly became the company's top sales person for the South of England for four consecutive years before fulfilling the Branch Manager position and gaining vital local knowledge and experience. Seven years later, he left to set up Goodman & Lilley in 2010.

Guy Lilley

Director

With over eighteen years of experience in the property industry, Guy started his career at a leading national agency as Junior Negotiator. Based in Cornwall, he proudly gained the role of being the company's youngest ever Branch Manager at the tender age of 21. Since relocating to Bristol in 2002, he has successfully managed offices in Henleaze, Clifton and Portishead before co-founding Goodman & Lilley in 2010.

Chris Stribling

Portishead Branch Manager

With 10years of knowledge of the BS20 area, Chris's role at Goodman & Lilley is supported by a NVQ Level 2 & 3 qualification in Residential Property and is a full member of the MNAEA. Throughout his career, he has successfully broken monthly sales records & brings with him extensive experience, enthusiasm & passion to our team.

Duncan Cleave

Henleaze Branch Manager

Duncan joined the estate agency industry in 1988 as a sales negotiator and has progressed through the years to become Senior Manager for highly regarded Clifton agent. Having lived in Bristol all his life, he holds an exceptional knowledge of the local area and is a well known face in Henleaze and the surrounding areas, having been based in these locations for most of his career. Duncan prides himself on excellent customer service skills with a high level of professionalism and outside of work; he is a family man who is highly regarded in a number of sports clubs, which include playing rugby, football and hockey at all levels.

Jake Goodliffe

Shirehampton Branch Manager

Having started as a trainee negotiator with us in our Portishead office, Jake applies a positive mind-set in helping to build and develop our position around our core business areas. Now fulfilling the role of Branch Manager, Jake has been pivotal to two office launches - Shirehampton and Henleaze. Having covered both the North Somerset and Bristol market with great success, determination and passion towards his role, he holds focus and belief in not only himself and his abilities, but also the company. Everything Jake does, he does with care and compassion.

Paula Challenger

Sales Manager

Paula carries with her a strong managerial skill set with 20 years of estate agency experience to her name - particularly from within the North Somerset area. When working alongside buyers and sellers alike, she gains great satisfaction in helping them find their next home, by making sure the process is as hassle free as possible and by fully supported them throughout the entire process. Subsequently, Paula strengthens our business core by her trustful & personal approach, which in turn helps provide specialist structure and knowledge in helping to take us forward within our future business plans.

Craig Roper

Senior Sales Consultant

Craig joined us in 2013 as a trainee sales consultant and with a background in client facing roles; quickly established solid understandings of all areas of the role to help excel in property sales. Having grown up within the North Somerset area, Craig's familiarity within the area alongside his ability to show empathy & understanding throughout the entire sales process has helped Goodman & Lilley maintain their staffing ethos of handpicking valuable people from the community to help guide you through buying or selling your home.

Alex Yates-Round

Senior Sales Consultant

Alex’s enthusiasm and energy towards sales sees him play a pivotal role in our team’s on-going success. His commitment towards his flourishing career, which he started with us and involves estate agency, telesales & recruitment gives Alex a rounded, professional and knowledgeable service when liaising with buyers and vendors to help make the moving process easier.

Mandy Bushell

Sales Consultant

Coming from a sales and financial services background in Berkshire, Mandy moved to North Somerset near on 20 years ago. Having bore witness to the various changes in the property market; particularly in more recent years, she holds a good understanding of the entire process from start to finish. Not only does she appreciate how stressful it can sometimes be, but she also believes that helping somebody to buy and sell their home is such an important job that it should not be taken lightly. With customer service set as her main priority, Mandy joined our team due to our on going customer focus and forward thinking reputation.

Adele Baker

Senior Sales Consultant

Adele has almost twenty years experience in key account management, working in both Bristol and London. She is an effective communicator with an approachable nature and is able to develop professional relationships with clients, based on mutual goals and service standards. Adele is an excellent resource who oozes enthusiasm and lives locally, so brings with her an extensive knowledge of our surrounding areas.

Jack Hughes

Sales Consultant

Having previously worked in recruitment, Jack’s knowledge of the property industry lay deep rooted from a young age. Since joining Goodman & Lilley from a Bristol based agent, he has been able to develop and enhance his knowledge and skills further. His fast pace and forward-thinking hugely benefits our working environment and subsequently there is never a dull moment with Jack around.

Andy Sawyer

Senior Sales Consultant

Andy graduated from UWE in 2014 and quickly moved into insurance brokering before directing his working life toward the corporate estate agency world. With a successful couple of years of experience under his belt, Andy joined Goodman & Lilley in the summer of 2016 and thrives off working with great colleagues in a positive up-beat environment. Most importantly, Andy is excited to see what the future will bring in our ever expanding independent business.

Lucy Lingley

Sales Progressor

Lucy joined our team to oversee each of the key stages of post-sales administration - right through to the exchange of contracts, thereby allowing our Sales team to concentrate on each of their key strengths - selling houses and taking on new listings! With over 10 years of experience within the world of Estate Agency, Lucy's skillset and understandings prove pivotal to the smooth running and sales progressing and serves as a professional communicator on all levels, between all parties involved.

Jacquie Chewins

Lettings Manager

Having started her career as a Quality Auditor within the banking sector, Jacquie's commitment to providing a quality service to both landlords and tenants alike, remains as strong as it was when joining the property industry a decade ago. Having worked in Clifton for the past ten years, whilst living in North Somerset during that period, Jacquie has a sound local knowledge and a passion for providing exemplary customer service each and every time.

Claire Jenkins

Lettings Consultant

After completing University with a First class degree and then embarking on career adventures in both Norway and Dubai; Claire returned to her Bristol roots and fulfilled a successful administrative role within a Bristol based Property Company. With the Lettings industry capturing her attention, her forward thinking and dynamic ideas help play a vital part in our enthusiastic Lettings team, where Claire liaises with potential new tenants and landlords, and assists in tenancy renewals.

Sarah Ferguson

Lettings Coordinator

Having completed a Business, IT & Administration course in Oxford, Sarah returned to her Devonshire hometown to gain valuable experience within the working world. A direction in lettings and sales captured her attention and after great success in the industry, decided to take the leap and establish herself within a larger and more challenging market. Sarah relocated to Bristol for her role at Goodman & Lilley, where her positive attitude and committed work ethic have helped her find a place within our Lettings department.

Sophie Thorne

Administrator

Sophie is passionate about customer service and carries with her a dedicated and energetic work ethic following her extensive experience in retail. Undertaking a key administrative role within the company, Sophie provides enthusiasm, versatility and a personable approach to all aspects to her job.

John Wootton

Head of Land & Operations

John's move to Bristol in 1988 came as a result of Birmingham based builders Bryant Homes launching in the South West, where he upheld a Quantity Surveyor role for five successful years before moving to Alfred McAlpine PLC in 1993. Across his six years as Commercial Managing Director within the South West & Wales area, John was responsible for the land acquisition and development costs where key projects included the re-development and partnering of GCHQ for residential units. Having joined Wilson Connolly PLC as Technical Director in 1999, John's role included Development Design, Engineering and Land Acquisition & Development throughout the South West and South Wales. Notably, his career highlights include the redevelopment of Hotwells & the Granary. In 2004, John became Commercial Director at Meadgate Homes specialising in high end luxury properties and apartments before joining Goodman & Lilley in 2014.

Nikita Bennett-Clements

Marketing Manager

With a Media and Marketing degree and 9 years of industry understandings to her name, Niki creates, develops & maintains relations between us and the community, with sponsorship and communications as her speciality.

Adam Lenik

Adam began his career as a Sales Consultant in the insurance industry before becoming a Real Time Analyst for Direct Line. He then decided to have a change of career and worked as a Porter at Bristol Children’s Hospital. Having returned to his Sales roots, Adam’s unique combination of sales experience and his empathetic nature mean he is able to build positive relationships with his clients which will ensure his future success in our team.

Claire McQuaid

Coming from a creative background, Claire graduated with a Bachelors degree in English and a PGCE in Secondary English education, before teaching English for four years. Having opted for a career change, she now applies a keen eye for detail, ability to work towards deadlines and excellent communication skills to an administrative capacity, providing support to the Post Office, Sales, Land & New Homes teams and by performing key marketing duties.

Jo McQuaid

Jo spent many years working in customer service and administrative roles, chief among them as a Customer Advisor for John Lewis, before joining Port Marine Post Office in 2014. Her patience and friendliness have cemented the Post Office’s positive reputation in Portishead’s community.

Lorraine Jenkins

Having worked for numerous years in geriatric care and customer service roles, Lorraine’s positive demeanour and empathetic nature have made her a much welcomed addition to the Post Office team.

Gabrielle Barton

Administration & Human Resource Manager

Following a successful career in management within a leading child care charity, Gabbie joined our team in September 2016 following her relocation to Cornwall. Having recently qualified with the Chartered Institute of Personnel and Development (Human Resource Practice), Gabbie has responsibility for all HR issues and works alongside Pat supporting with the administrative functions of the company.

Patricia Lilley

Finance Manager

Having managed dental practices for many years whilst additionally supporting her husband’s accountancy business, Pat has been with us since the beginning, back in 2010. Based in our Cornwall hub, Pat’s wealth of experience supports the smooth running of the company finances on a day to day basis.